Let visitors request a call, now or later

With a callback request, a visitor leaves their number. Qooqie finds an available colleague and connects them straight away. Or the visitor picks a time themselves.

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A regular call tells you nothing. A callback request tells you everything.

With a regular call, all you have is a number. With a callback request, your team sees in Qooqie Leads who’s calling, where they came from and what they looked at. After the call, the recording and an AI summary are ready.

On the left a regular call: only a phone number, with source, page, company and call content unknown. On the right a callback request in Qooqie Leads with name, Google Ads campaign, page, company and a recording with AI summary.

Call now or later: the visitor chooses

During opening hours, Qooqie immediately finds an available colleague and connects the visitor. No queue, no phone menu.

RequestThe visitor leaves their name and phone number.
SearchQooqie calls your team and looks for an available colleague.
ConnectedWhen a colleague answers, Qooqie calls the visitor and connects them.

The visitor and Jane Doe from Sales are connected.

Every call with context

Everything about a callback request is together in the Qooqie Leads dashboard. Your team knows who’s calling before the call starts, and afterwards you have it all on record.

01
Source
See which campaign, ad or source brought the visitor in, and on which page they asked for a call.
02
Visitor journey
See which pages they read and for how long. If Qooqie recognises the company, it’s shown too.
03
The call
Who answered, how long it lasted and how many attempts it took. Missed requests show up too.
04
Recording and AI summary
Listen back to the call, or read in a few lines what it was about, the next step and the sentiment.

The Qooqie Leads dashboard with a list of callback requests. The open request from John Doe of Qooqie shows the Google Ads campaign, the pages visited, who answered, the duration, the recording and an AI summary with next step and sentiment.

You decide how calls are made

Set how Qooqie calls for each Call To Action. These are examples; you choose the values.

30 sec
Search time: How long Qooqie looks for an available colleague.; 3×
Call attempts: How often Qooqie tries to reach the visitor.; 5 min
Between attempts: The wait before the next call attempt.; 10 min
Between calls: Time to wrap up a call before the next one starts.; Top-down
Call order: Your numbers in a fixed order, or rotating across your team.; NL + BE
Countries: Which countries visitors may request a callback from.

In the same widget

Not every visitor wants to call. Put the other Call To Actions next to it.

See Qooqie Leads

Packages and pricing

Free gives you 3 call leads a month, Pro 25 and more if you need them. Try Pro free for 14 days.

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Save 2 months

Free

The essentials visitors need to contact you more easily.

Free forever

1 calendar
3 call leads per month
10 identified companies per month
WhatsApp and leave a message

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Pro

Frequently asked questions about callback requests

Wondering about something else? We’re happy to help.

Get in touch

How is this different from a regular phone call?+

With a callback request you know who’s calling, which campaign brought them in and which pages they read. After the call, the recording and an AI summary are in the Qooqie Leads dashboard.

What’s the difference between Call me now and Call me later?+

With Call me now, the visitor is connected to your team right away. With Call me later, the visitor picks a time from your availability.

How does connecting work?+

Qooqie calls your team first and looks for an available colleague. When someone answers, Qooqie calls the visitor and connects the call. You set how long Qooqie searches.

What if nobody answers?+

After the search time you set, Qooqie stops searching. The request shows as missed in your dashboard, with the number, so you can call back yourself.

Can I combine it with other Call To Actions?+

Yes. In the same widget you can also offer an appointment, WhatsApp, a form or the AI Chatbot.

How many callback requests can I receive?+

Free gives 3 call leads a month, Pro 25. In Pro you can raise that.

Ready to start every call with context?

Add the callback request to your website and know who’s calling before you answer.